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O2 App not showing data update

Enid-P
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My data usage is not updating on the app, and it won’t allow me to remove a Bolt On

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MI5
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@Enid-P 

Data bolt ons expire automatically after a month so don't need cancelling.

Sometimes also the app glitches with data, but usually recovers when your bill is generated and data resets. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enid-P
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I’m on Pay as you go. I initially added a “Basics” bolt-on which says it will automatically renew tomorrow, and I want to cancel this.

I also added a “The Works One Off” and right now it’s not showing the data usage.

You think that this will sort itself out once the first Bolt-On renews?

Thanks

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MI5
Level 94: Supreme
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Yes it usually does.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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