Solved: O2 App not loading

TC80 · ‎15-01-2022

app will not load, comes up with the message below.

Something went wrong.
Oops. My 02 isn't available to you
yet. If you're new to 02, it can take
up to 48 hours for your account to
be ready. If it's been longer than
48 hours, get in touch and we'll
look into it for you.

MI5 · ‎15-01-2022

@TC80

Try deleting and reinstalling the app but we’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎15-01-2022

@TC80

Try deleting and reinstalling the app but we’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

O2 App not loading

I can't sign in to my o2

do I need a travel bolt on

I have unpaid bill, but currently abroad

Lost Phone

When I try to access my o2 app it says I dont have...