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Number transfer from another network

Calvin1
Level 1: Joiner
  • 1 Posts
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Hi, I am transferring my number from another network to O2. I was told yesterday that I can use my old number today. However when I was login into my O2 to top up. The only option for security check is to send the code to the temporary number. But the temporary number can never receive the code. Neither does my old number. So I don’t know what should I do? I cannot top up, cannot use my old number, cannot use the temporary number….

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MI5
Level 94: Supreme
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@Calvin1 

Guide: How to find help & contact O2 

Guide: A Guide to Skype 

Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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