Notification delay

[Dejo80]

Notifications for voicemail are taking days to come through. A notification of a voicemail left about 1800

last Friday 8th December was received at 0900 was received topday Monday 11th December.

I have the same problem with text messages that take a couple of hours to come through.

I have full mobile signal strength, 1Gb Virgin broadband and have not left home in the last seven days.

What is the matter with your service?

[madasaf1sh]

@Dejo80 

This is a customer to customer forum, so we dont know, but my notifications for voicemails are instant.. 

A few things to look at Guide: Text Message Tips (not sent or received) 

You can always reach out to customer services, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , or call 202 from your phone or 0344 809 0202 they should be able to help you with this 

[Dejo80]

Thank you for your reply. I knew that this was the community and thought that others may be experiencing the same problem. I have since telephoned O2 and they have checked everything and finally told me that engineers are working within my post code area. I don't think that this is the answer to my problem as it is not a new one. A 63 hour delay was the limit of my patience.

[Oxonian]

@Dejo80 

These might contain useful information :-

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone?