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Not with O2 but keep getting messages

Excustomercomms
Level 1: Joiner
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Registered:

Hi - hoping posting here helps as I have no other route. I haven't been with O2 for a while so don't have an account yet keep regularly getting emails and texts about work being done nearby. Can someone please look into this and get my details removed as I can't respond to them, not log into an account to contact someone.

 

Thanks

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pgn
Level 64: Magistrate
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Registered:

You must have used the My Network app to keep an eye on O2 signal in some places of interest to you at a time, @Excustomercomms - the app needs you to login (it is a separate login to Forum and MyO2) and cancel those watch/alerts, then the texts/emails will stop. My Network app in here: https://www.o2.co.uk/apps/my-network

Good luck.

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pgn
Level 64: Magistrate
  • 24718 Posts
  • 177 Topics
  • 746 Solutions
Registered:

You must have used the My Network app to keep an eye on O2 signal in some places of interest to you at a time, @Excustomercomms - the app needs you to login (it is a separate login to Forum and MyO2) and cancel those watch/alerts, then the texts/emails will stop. My Network app in here: https://www.o2.co.uk/apps/my-network

Good luck.

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















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Excustomercomms
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Superstar, thank you!

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pgn
Level 64: Magistrate
  • 24718 Posts
  • 177 Topics
  • 746 Solutions
Registered:

You're welcome, @Excustomercomms 👍

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