@Alisa
Make sure the people messaging you are using the correct number format.
They should start your number with 0044 and then remove the first zero, so 00447********
It's always free to receive text messages so no worries about credit or account limits.
Also try turning off your phone and removing the sim card to discharge any static.
Replace sim card before turning phone back on again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
