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Not received message International

Alisa
Level 1: Joiner
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Im not getting my messages from my country
Message 1 of 6
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5 REPLIES 5

Bambino
Level 86: Prestigious
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@Alisa  Speak to customer service to see if there is a block on your phone. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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Message 2 of 6
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MI5
Level 94: Supreme
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@Alisa 

Make sure the people messaging you are using the correct number format.

They should start your number with 0044 and then remove the first zero, so 00447********

It's always free to receive text messages so no worries about credit or account limits.

Also try turning off your phone and removing the sim card to discharge any static.

Replace sim card before turning phone back on again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
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Alisa
Level 1: Joiner
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It's not working anyways
Message 4 of 6
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Alisa
Level 1: Joiner
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Last week was fine
Message 5 of 6
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MI5
Level 94: Supreme
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Registered:
Are these from just one person or many people?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
807 Views