@Dominique
Forget the connection on your device then reboot the router before trying to reconnect to it.
Make sure you have the correct passcode and if that doesn't work, let us know what error messages you get.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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