My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9991 Views
  • 1 replies
  • 1 kudos

Resolved! Late payment made

Hi, I was late paying my phone bill and you have stopped my calls texts and mobile data, O2 sent me a text saying they will just charge me for 2 payments when my next bill is due but I’ve just paid off the bill that I missed but my internet hasn’t ca...

Sam-Perks by Level 1: Joiner
  • 536 Views
  • 1 replies
  • 0 kudos

Resolved! Phone barred

I need help as phone barred and can’t get in touch awaiting a job opportunity

Johng1 by Level 1: Joiner
  • 980 Views
  • 1 replies
  • 0 kudos

Resolved! Spain

I’m going to Spain next week. Will I be charged extra to use my phone?

Kennyrae by Level 1: Joiner
  • 406 Views
  • 1 replies
  • 0 kudos

Resolved! I want to keep my number

I ve lost my phone with my sim inside and I want to keep my old number can you help me please to get my old number. [mod edit: please do not post phone numbers on the public board. Thanks!]

Valera by Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Resolved! My O2 Account Contact Number

When I log in to My O2, it lists the wrong contact number. When I try to change it, the system sais that this is not porrible because the number is allready registered to a user. I am the user, and it is the registered number that I am trying to chan...

Start date of contract

Please can you tell me the date I commenced my O2 contract 

Ann521 by Level 1: Joiner
  • 466 Views
  • 1 replies
  • 0 kudos

Data problem

My daughters data has ran out when she has been always using wifi,I added a bolt on yesterday and it has already ran out even though she has been at home with wifi on? Does anyone know why this is? Many thanks

Joanna1 by Level 1: Joiner
  • 857 Views
  • 4 replies
  • 0 kudos