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No service unable to call

Miracle
Level 1: Joiner
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on ‎28-08-2024 19:27

on ‎28-08-2024 19:27

I recently joined 02 last week and I have been unable to access internet 

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madasaf1sh
Level 79: Lord of the Boards
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on ‎28-08-2024 19:45

on ‎28-08-2024 19:45

@Miracle 

 

Check your Mobile Data Settings on the phone or device, and make sure the APN is set to mobile.o2.co.uk 


All the ways to contact o2 can be found here as well Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎28-08-2024 20:13

on ‎28-08-2024 20:13

@Miracle 

Check these links.

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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