Solved: Re: Network swap

ColW · ‎19-10-2022

I have obtained a PAC code from Vodafone and I am told to give this code to O2 in order to complete the switch from Vodafone to O2. I currently have an O2 account and number, I simply want to switch my Vodafone number to O2. I see nowhere on the O2 website about sending/receiving PAC codes. I do see pages about SIM swap, but I'm not sure what this means??

Bambino · ‎19-10-2022

@ColW See this guide: PAC code (o2.co.uk)

Scroll down to the section 'If you are porting from another Network Mobile Operator to the O2 Network.'

I DO NOT WORK FOR O2

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Bambino · ‎19-10-2022

@ColW See this guide: PAC code (o2.co.uk)

Scroll down to the section 'If you are porting from another Network Mobile Operator to the O2 Network.'

I DO NOT WORK FOR O2

gmarkj · ‎19-10-2022

Also see

Guide: Migration & porting into O2

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Enlli · ‎19-10-2022

This guide should give you all the information

Guide: Migration & porting into O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

ColW · ‎19-10-2022

Thankyou all. I knew it should be easy. With no luck on the website, I just called 202 from my mobile. Pity it wasn't clear on the website - that would have saved us all some bother!

O2

Network swap

Contract renewal

PAC code

Contract

issue direct debit

Keep old number