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Name change

CJ22
Level 1: Joiner
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How do I change my name and date of birth 

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Cleoriff
Level 94: Supreme
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@CJ22 

How do I change my name?

To make things easier for you, we’re adding a few changes to My O2. If you’ve been moved to this new system you can change your name and date of birth directly in My O2.

 

Simply go to ‘My details’ and select the details you want to change. You can then directly upload relevant documentation, like a birth certificate or marriage certificate, direct in to My O2. After submitting, we’ll check these details and update your details accordingly.

https://www.o2.co.uk/help/account-and-billing/changing-your-name 

 

 

Veritas Numquam Perit

Girl in a jacket

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Enlli
Level 70: Enigma
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I'm not sure you can change both of them easily if you are on any sort of contract as both were part of the initial credit check and would require fresh checks

 

You can message O2
  (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,for help

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Cleoriff
Level 94: Supreme
  • 130324 Posts
  • 838 Topics
  • 7608 Solutions
Registered:

@CJ22 

How do I change my name?

To make things easier for you, we’re adding a few changes to My O2. If you’ve been moved to this new system you can change your name and date of birth directly in My O2.

 

Simply go to ‘My details’ and select the details you want to change. You can then directly upload relevant documentation, like a birth certificate or marriage certificate, direct in to My O2. After submitting, we’ll check these details and update your details accordingly.

https://www.o2.co.uk/help/account-and-billing/changing-your-name 

 

 

Veritas Numquam Perit

Girl in a jacket
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Breanna
Former Staff
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Hi @CJ22 

Were you able to submit your details through My O2 to get these changed?

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