cancel
Showing results for 
Search instead for 
Did you mean: 

Name change

CJ22
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

How do I change my name and date of birth 

Message 1 of 4
2,869 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122832 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@CJ22 

How do I change my name?

To make things easier for you, we’re adding a few changes to My O2. If you’ve been moved to this new system you can change your name and date of birth directly in My O2.

 

Simply go to ‘My details’ and select the details you want to change. You can then directly upload relevant documentation, like a birth certificate or marriage certificate, direct in to My O2. After submitting, we’ll check these details and update your details accordingly.

https://www.o2.co.uk/help/account-and-billing/changing-your-name 

 

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 3 of 4
2,862 Views
3 REPLIES 3

Enlli
Level 65: Ultra-cool
  • 6533 Posts
  • 49 Topics
  • 1481 Solutions
Registered:

I'm not sure you can change both of them easily if you are on any sort of contract as both were part of the initial credit check and would require fresh checks

 

You can message O2
  (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,for help

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 4
2,865 Views

Cleoriff
Level 94: Supreme
  • 122832 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@CJ22 

How do I change my name?

To make things easier for you, we’re adding a few changes to My O2. If you’ve been moved to this new system you can change your name and date of birth directly in My O2.

 

Simply go to ‘My details’ and select the details you want to change. You can then directly upload relevant documentation, like a birth certificate or marriage certificate, direct in to My O2. After submitting, we’ll check these details and update your details accordingly.

https://www.o2.co.uk/help/account-and-billing/changing-your-name 

 

 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
2,863 Views

Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

Hi @CJ22 

Were you able to submit your details through My O2 to get these changed?

Message 4 of 4
2,831 Views