My o2 issues Error 500

[CarlosApa2465]

I cannot see the My o2 app for a google pixel 7 pro on my playstore when i go to the App using firefox it comes up with This app is not available for your device:
https://i.gyazo.com/b353bd041bf99d235bee928c2525e386.png 

When i go to the My o2 on the website it comes up with Error 500 so i cannot access my o2 though the website either

I have rang up o2 several times and have been hung up on 5 outta 7 times, if i cannot get this issue sorted i will be taking the phone back to the o2 shop and cancelling the contract (i am on day 5/6 in the 14 day period)

For a little bit more fun i cannot seem to access the Amazon Music app either

[pgn]

I'll tag the O2 Advisor on-shift, @O2KyleW - weird one definitely, @CarlosApa2465!

[Enlli · Accepted solution]

Is your Playstore settings showing UK, or elsewhere 

[CarlosApa2465]

How would i go about checking that?

[Enlli]

1. On your Android device, open the Google Play Store app .
2. At the top right, tap the profile icon.
3. Tap Settings  General  Account and device preferences  Country and profiles.
4. Tap the country where you want to add an account.
5. Follow the on-screen instructions to add a payment method for that country.

Tip: Your profile can take up to 48 hours to update.

[CarlosApa2465]

Googled it and for some reason i was set in denmark that was interesting, fixed the location to UK and now it is showing up, you are a star and deserve many Kudo's