Scam from o2 employees

[Shah11]

02 upgrade contract advisor and scam department involved in scam they ask for 6 security digit and they change my detail on account they change my username and password but I recovered and there I phone order from my account I cal to 202 again and they want again this security digit and they want access to my account again and scam department not stop this order I am so confused how this big company run by scammers plz take action against your team and cheak my all cal record to your scam department team and contract upgrade department this phon is going to another adrees this is very disappointed for me how I believe to o2 

[Cleoriff · Accepted solution]

@Shah11 

This is not O2, it's a community forum.

O2 advice here   https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing

https://www.actionfraud.police.uk/

https://community.o2.co.uk/t5/Welcome-News/Phishing-Smishing-amp-Scams-Latest-info-amp-advice/m-p/13...

Also change the password on your account.

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.