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MY O2

xDanielax
Level 1: Joiner
  • 1 Posts
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Hi, I need help. I recently joined O2 and can't log in to my account (My O2 App). It says to wait 48 hours, but several days have passed and it keeps saying the same message.

 

 

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pgn
Level 77: Grand Master
  • 39928 Posts
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Registered:

If you can login on the web, via a browser to o2.co.uk, then uninstall and reinstall the app, @xDanielax 

If neither works, it might need a reset on the O2 side, either via phone (202 for Contract, 4445 for PAYG) or reach out to O2 via Social Media, links just below this post. Good luck!

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pgn
Level 77: Grand Master
  • 39928 Posts
  • 245 Topics
  • 1797 Solutions
Registered:

If you can login on the web, via a browser to o2.co.uk, then uninstall and reinstall the app, @xDanielax 

If neither works, it might need a reset on the O2 side, either via phone (202 for Contract, 4445 for PAYG) or reach out to O2 via Social Media, links just below this post. Good luck!

Message 2 of 2
426 Views