My o2 Registration Not Working - Verification Code

[MeganR77]

Hi there,

I signed up to a sim-only contract yesterday evening with o2 and when verifying my email via the email link sent, it was verified successfully. However, upon step 2 to input my mobile number, the verification code is not sending and I am yet to receive it. I can’t therefore log into my o2 account to see my order progress etc and need this code for registration. I have now asked to ‘re-send’ another via the link and I am still not receiving a code.

Can someone help me please?

Thanks 

[MI5 · Accepted solution]

@MeganR77 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[Breanna]

@MeganR77 were you able to get in touch with O2 about this?

[MeganR77]

Thank you all resolved now  

[MeganR77]

Yes I was - all fixed now! Thanks 

[MI5]

You're welcome @MeganR77