My email address on my account is wrong

[Louise17]

My email address on my account is wrong so I can’t access any of my information … please can we change this?

[Cleoriff · Accepted solution]

Hi @Louise17 

Have you tried to change it yourself?

If this isn't possible, you need to speak to O2.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.