My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8784 Views
  • 1 replies
  • 1 kudos

Resolved! Childs phone

Hi, I have 2 phones that my children use and are registered to me, how do I access their tariffs etc as they do not appear on my accounts although it says they are already registered?

JonH by Level 1: Joiner
  • 383 Views
  • 1 replies
  • 0 kudos

iPhone 8 - iPhone unavailable

Replacement screen fitted but now have “iPhone unavailable”. How do I unlock?

MW22 by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! change bank details

how do i change my bank details..I have a new debit card to register with you

Resolved! Caffe Nero and Greggs both closed when I went to redeem rewards

Both Google and the shop's respective apps said they would be open so I clicked on 'Use Now' in the O2 Rewards app - but when I got there, they were closed, with no explanation (eg staff shortage, Covid restrictions et al). Of course then O2 Rewards ...

Pleiades by Level 3: Thinker
  • 3002 Views
  • 6 replies
  • 0 kudos

Resolved! Volt - I am a customer of both o2 and virgin media

How do I set up volt? I am a customer for both o2 and virgin but the websites won’t acknowledge this and I therefore keep getting batted between the two websites and amgetting no where.

Robyn27 by Level 1: Joiner
  • 542 Views
  • 1 replies
  • 0 kudos

Resolved! Volt applied to VM not O2 account

Hi I hope someone can help and point me in the correct direction. I have joined O2 in November, I have been told that my VM account has been Voted (although I was already on the 1gig connection) But O2 have told me I am not eligible and to submit the...

CalKlein by Level 1: Joiner
  • 405 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi

Been with o2 for years but last 4 months WiFi has been **** contacted o2 said they would give me a callback twice still waiting had to buy another phone with EE sim need WiFi for work worst service ever can’t wait to leave o2 don’t seem to bothered s...

Jerry1 by Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos