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My O2 number registered to unknown email address

Nitz
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi

 

My mobile number was with Virgin and they automatically transferred to O2 sometime last year. 

Now, I tried to register my number to O2 by registering my own email and linking to my mobile. However, O2 gave me a warning that my number had been connected to this email address *****95@o****.uk which I don't recognize at all. 

How to solve this issue? As I want to register this number under my own valid email and not some random email. 
Thank you. 

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madasaf1sh
Level 77: Grand Master
  • 11576 Posts
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Registered:

@Nitz 

 

You will need to call customer services on 0344 809 0202 or 202 or send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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