10-09-2024 17:15
I need a new SIM card or an eSIM. I don’t have any service because I lost my SIM card abroad.
Thanks
Solved! Go to Solution.
10-09-2024 17:24
@Cal2024 You need to report the loss to O2. Lost or Stolen O2 Device A physical sim card will only be sent to the UK address the card is registered to. I don't know if an esim can be created through your MyO2 page.
If you have no phone to use download Skype; Guide: A Guide to Skype
Call O2 for free on +44800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am UK time.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
10-09-2024 17:21
You need to start by reporting it to O2.
Guide: Lost or Stolen O2 Device? - How to Report it
Guide: How to find help & contact O2
10-09-2024 17:24
@Cal2024 You need to report the loss to O2. Lost or Stolen O2 Device A physical sim card will only be sent to the UK address the card is registered to. I don't know if an esim can be created through your MyO2 page.
If you have no phone to use download Skype; Guide: A Guide to Skype
Call O2 for free on +44800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am UK time.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
10-09-2024 17:27
10-09-2024 17:27
Legend thank you mate