29-11-2024 09:16
Hi, I have lost my sim and need to get a replacement sent out. However, I can't call you to do this
29-11-2024 09:19
29-11-2024 09:19
All the details are here Guide: Cancelling Your Contract
Borrow a phone or use a landline or even Skype Guide: A Guide to Skype if using Skype call 0800 902 0217
29-11-2024 09:19
All ways to report the sim lost are in the guide below @gracewainner123
Guide: Lost or Stolen O2 Device? - How to Report it
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
29-11-2024 09:20
You need this guide Guide: Lost or Stolen O2 Device? - How to Report it
You can also go in store with photo ID to get a new sim which will instantly cancel the old lost one.