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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8623 Views
  • 1 replies
  • 1 kudos

Resolved! Won’t let me log in on app

Keeps saying to wait 48 hours, I have waited but still won’t let me log in

I need an old invoice

Hi there, I called in yesterday and asked for invoices for September, October and November in 2023. Could you please email it to kalina.kawalec**Personal info**. Kind regards,Kalina

Cavallah by • Level 1: Joiner
  • 125 Views
  • 1 replies
  • 0 kudos

Resolved! Keep my old number

hello, i want to keep my old number on this sim

Resolved! Scam call

Caller from 07463487559 rang to say my SIM card will be discontinued in two business days, and a new SIM card for G5 would arrive on Monday.. He called again from 02046148734 with the same message. He took my email address, then asked for my O2 passw...

Sunrise by • Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

My account

Can’t access my account 

Missing from account

Hi, I am logging into my o2 but the information for my mobile i have is not showing

Amd23 by • Level 1: Joiner
  • 90 Views
  • 1 replies
  • 0 kudos

My 02 does not work

I cannot log in on MyO2 and it has been more than 48h since I registered. I am alway from the UK and I need to buy a travel bolt on

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