My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8521 Views
  • 1 replies
  • 1 kudos

Resolved! Disney plus

Hi I am trying to cancel my Disney plus , it won’t let me cancel it just down graded to standard . I don’t want it , can you please cancel it from my account thanks

Nemnem34 by Level 1: Joiner
  • 135 Views
  • 1 replies
  • 0 kudos

billing

Hi , can you please check for me why my bills went up .I add Disney couple days ago but this was on Extras on us ?Thank you

hubertg by Level 1: Joiner
  • 124 Views
  • 2 replies
  • 0 kudos

My O2 app

Hello ,I ordered a new O2 SIM card and downloaded the app on Monday afternoon.the card will probably take several days to arrive, but the app is not working and the message points that , if it takes longer than 48 hours I should contact you to look i...

PattyG74 by Level 1: Joiner
  • 106 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel minutes and data part of contract

Hi, I would like to delete my airtime plans of minutes and phone time as well as cancel all data. I would just like to pay for my phone as J am out of the country until March next year. Thanks, Kirsten

Resolved! Details

Hi, I would like to change my name and date of birth on my account details.

Resolved! Can’t set up eSIM

I have changed from EE to yourselves on a sim only eSIM and I’ve been completely cut off since the 4th November and have no service provider. I cannot log into MyO2 as the only way to verify me is to text me with a code… as I’m not connected to a ser...

gbrown28 by Level 1: Joiner
  • 261 Views
  • 2 replies
  • 0 kudos

Resolved! My order was cancelled without notice

I ordered a couple phone cases over a month ago and only just saw it was cancelled. When i ordered it, it said it would take 3-4 weeks to arrive so i didn't think of checking till now. I received no email or text so say it was cancelled either.

Jigsawe24 by Level 1: Joiner
  • 222 Views
  • 5 replies
  • 0 kudos

bill

I receive a message that I have to pay 51.60

emelyn by Level 1: Joiner
  • 89 Views
  • 1 replies
  • 0 kudos