My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8815 Views
  • 1 replies
  • 1 kudos

I have no signal

Hi there, I’m in Brazil, I both 4G data bolt on to use here as the link I’ve got from O2 suggested. Now it’s simply not working and in my mobile says I ordered Vas Changed. Can you please help me?

Pay monthly ipad

Hi, yesterday I requested to do a pay monthly scheme for an iPad but have not heard anything back from the credit check

Phoebe20 by Level 1: Joiner
  • 167 Views
  • 2 replies
  • 0 kudos

Purchase

I try to purchase iphone 16 pro atlast of the purchase part upfront payment done but no details after that

Anoopanu by Level 1: Joiner
  • 116 Views
  • 1 replies
  • 0 kudos

Resolved! Application

Hi i made an order. Paid £20 upfront but not heard if I have been accepted on credit check? pls can I have an update as you have taken the money out my account?

Resolved! Payment

I require some help to pay an overdue bill. 

Resolved! Order confirmation

Hello, I am just writing to check to see if I should have received a confirmation email for my order immediately or whether I received a confirmation email once the product is ready? I purchased a product yesterday and have not received a confirmatio...

Maisie2 by Level 1: Joiner
  • 516 Views
  • 3 replies
  • 1 kudos

Resolved! International calls & texts

I’m currently abroad (Vietnam) and forgot to add an international bolt on before arriving in Vietnam. I’m unable to use my phone number to access my o2 account, is there another way of logging in?

LJohn by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

I am unable to access O2 rewards either via 313 or by the rewards site.

Good morning, I have been trying to save the money which is due to expire on my rewards account. I have been getting a message from the 313 number saying the number is no longer available. I have also not been able to access O2 rewards via the websit...

Lynx2 by Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos

Question

Hello, I have made a request for a monthly payment contract.I was supposed to receive a phone call back with the outcome in 24 hours.Nobody called me regarding this.Can I know what happened with my contract?The reference number is: (REMOVED) Thank yo...