Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Credit File Referrals

Hi, So we're trying to remortgage our house with a new bank. I had to do a credit report and there is a default under O2 Communications for £220. It says on the report I had a late payment on December 2022 and again January 2023. Then the account was...

Bill

Hi, I’m since April I have not signed up for a new contract with 02 and I have complained and there was a deal that I received my pac code go with another provider and don't need pay early termination fee why did I receive last bill. please explain I...

I can’t recharge my sim

Hello i have an issue with my sim card i can’t recharge so please can u solve it asap thank you

Resolved! I am not able to call or receive any calls or messages today

I haven't received any calls or messages including voice message today nor am I been able to make any calls or messages in UK or on WhatsApp.

Upgrade

Trying to get a upgrade n get a phone as only got sim card at the moment

Paper bill request

Hi there, I'd like to order a paper bill to be posted to my address please

Resolved! Paying bill

I need to pay my O2 bill but I can’t log into the app to pay nor can I call as I am in New Zealand and don’t have access to the sim associated with my account. I cannot pay

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Forum Posts

FAQs: My O2

Credit File Referrals

Bill

I can’t recharge my sim

Resolved! I am not able to call or receive any calls or messages today

Upgrade

Paper bill request

Resolved! Paying bill

Signing into my account

Disney plus extra

Direct Debit Date

Help with new 02 simless

Unlock phone

can't log in

Can do ANYTHING to get my Esim downloaded

Change address