cancel
Showing results for 
Search instead for 
Did you mean: 

Logon to check usage

g7ivp
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I'm stuck trying to logon to check usage/top up a pay as you go sim.

When I logon the system wants to send sms code but the sim is in use in a dongle and I don't have access to it.

How can I register another phone number to get the code to logon?

I can't find a telephone number to call and speak to someone about this. Does anyone have O2's Customer Service number?

 

Message 1 of 4
473 Views
3 REPLIES 3

Enlli
Level 69: Guiding Light
  • 9252 Posts
  • 72 Topics
  • 1850 Solutions
Registered:

Most dongles allow you to read SMS messages when you log on to your control panel

However, put the SIM in a phone temporary to get the  code, then once in add an alternative number in your details

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 4
466 Views

g7ivp
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks but the SIM in the dongle is 100 miles away

Message 3 of 4
455 Views

Oxonian
Level 38: Lively
  • 12282 Posts
  • 316 Topics
  • 37 Solutions
Registered:

@g7ivp 


@g7ivp wrote:

Thanks but the SIM in the dongle is 100 miles away


OK @g7ivp, buy a PAYG top-up voucher from a local shop and e-mail, text or 'phone the voucher number to the person with the SIM in their possession. 👍  

Message 4 of 4
421 Views