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Logon to check usage

g7ivp
Level 1: Joiner
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I'm stuck trying to logon to check usage/top up a pay as you go sim.

When I logon the system wants to send sms code but the sim is in use in a dongle and I don't have access to it.

How can I register another phone number to get the code to logon?

I can't find a telephone number to call and speak to someone about this. Does anyone have O2's Customer Service number?

 

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Enlli
Level 66: Unequalled
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Most dongles allow you to read SMS messages when you log on to your control panel

However, put the SIM in a phone temporary to get the  code, then once in add an alternative number in your details

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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g7ivp
Level 1: Joiner
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Thanks but the SIM in the dongle is 100 miles away

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Oxonian
Level 32: Blockbuster         
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@g7ivp 


@g7ivp wrote:

Thanks but the SIM in the dongle is 100 miles away


OK @g7ivp, buy a PAYG top-up voucher from a local shop and e-mail, text or 'phone the voucher number to the person with the SIM in their possession. 👍  

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