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on 03-06-2024 21:54
Hello,
I have received a text from O2 saying my monthly SIM free bill is to rise by more than £8 (from £8-20). I am an ex Virgin mobile customer who was transferred to O2 a year ago. The text states that I am 'out of my minimum contract term excluding any discounts...'What does it mean? Is my contract expiring and I need to pay double of the fee now?
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on 03-06-2024 22:01
You will still get your discount unless you change your tariff.
It's a requirent on O2 to let you know when you reach the end of your contract as you can change or leave for free if you wish.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-06-2024 22:01
You will still get your discount unless you change your tariff.
It's a requirent on O2 to let you know when you reach the end of your contract as you can change or leave for free if you wish.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-06-2024 12:46
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on 07-06-2024 12:46
Hi,
I'm came across from virgin too and got the exact same message.
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on 08-06-2024 11:09
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on 08-06-2024 11:09

