My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 7421 Views
  • 1 replies
  • 1 kudos

Resolved! lost mobile phone

ive lost my mobile phone , what action is needed

leyland by Level 1: Joiner
  • 663 Views
  • 1 replies
  • 0 kudos

Resolved! Refund for unused data

Hello, I haven't used my data from May 2022 until June 2023. Can I get a refund for this?

Cay13 by Level 1: Joiner
  • 427 Views
  • 1 replies
  • 0 kudos

pay for mobile and revert to sim only

I operate on mobile. Can I pay my mobile off and go to a sim only monthly contract. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Bobc1 by Level 1: Joiner
  • 460 Views
  • 5 replies
  • 0 kudos

Resolved fraud

You have contacted me to inform me that my fraud issue has been resolved and suggested I call customer services

Donald1 by Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

Resolved! PAC

Please can I have a PAC code 

Ju1 by Level 1: Joiner
  • 291 Views
  • 1 replies
  • 0 kudos

Change name and DOB

Hi I want to change the DOB and name associated with this account please

Log in difficulties

Hello I cant log into my o2 app. I want to buy some data

Ebele by Level 1: Joiner
  • 282 Views
  • 2 replies
  • 0 kudos

Switch up

change phones 

Br89 by Level 1: Joiner
  • 201 Views
  • 1 replies
  • 0 kudos

Resolved! My Orders in My O2 issues

My Orders in My O2 not worked since last year.I keep getting the below error message and have spoken to customer service about it a few times but still not sorted. Has this happened to anyone else?  

IMG_0392.png
Rog22 by Level 3: Thinker
  • 732 Views
  • 4 replies
  • 0 kudos