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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Where have my phone details gone on My02

HiLogged into my 02 account on my desktop today, only an old account showing (I have 3 current contracts which normally show on there, pay monthly).My 02 app shows the same.What is happening!!! Does anyone from 02 know the cause of this?Many thanks

Logging into My O2 App

I cannot get logged in, I ordered an Ipad last thursday and not heard anything since. Can you help? (REMOVED) is my order number

Resolved! Cancelling insurance

Hi I’d like to cancel my insurance cover please

refund

Need refund

almost 5 months later and Voucher code for Galaxy buds 2 still has not been sent...

Back in nov/dec I purchased the samsung a54 which came with a promise of a voucher code for galaxy buds 2 ear buds for £1. I waited the standard 30 days after purchasing the phone. but nothing came through. I called O2 enquiring about the buds, and w...

Complaint

I renewed my contract but wanted to keep my original number simple!! That was in December , but was issued a new SIM card with a different number . I eventually got my original number back working last week after much phoning and chatting online hour...

Resolved! I can’t access my o2

Hello. I’m in Mexico on holiday. I live in the U.K. I can’t login to my o2. It says there is a problem. I therefore can’t check my data use. Can you help?

O2

Forum Posts

FAQs: My O2

Resolved! Where have my phone details gone on My02

Logging into My O2 App

Resolved! Cancelling insurance

refund

almost 5 months later and Voucher code for Galaxy buds 2 still has not been sent...

Complaint

Resolved! I can’t access my o2

My o2

Can not login

I can't login to my O2 app

Nighthawk M6 SIM/account issue

present bill view call history

Missing order

How to escalate an issue relating to fraud?

Want to cancel but I don't have access to the phon...