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Login issues

Sofia_
Level 1: Joiner
  • 1 Posts
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on ‎01-02-2024 12:21 - last edited on ‎01-02-2024 12:39 by Community Manager

on ‎01-02-2024 12:21 - last edited on ‎01-02-2024 12:39 by Community Manager

Hello, my phone number is (REMOVED) and my email address is (REMOVED)

 

its been more than 36 hours and im still unable to log in to my account

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jonsie
Level 94: Supreme
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on ‎01-02-2024 12:23

on ‎01-02-2024 12:23

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎01-02-2024 12:26

on ‎01-02-2024 12:26

@ 

Can you log in online https://mymobile.o2.co.uk/ ?
If so, try deleting the app, rebooting your phone and then reinstall the app.

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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