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Live chat in app not working (never connect)

mcquoidd
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎13-10-2024 18:00

on ‎13-10-2024 18:00

this mobile app is a joke? never connects to live chat? and going online says 'use the mobile app' so what do i do? i wish i never joined o2.... the whole experience from buying the esim, to the plan, to now trying to get support is a joke and im only 4 days in...

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madasaf1sh
Level 77: Grand Master
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on ‎13-10-2024 18:14

on ‎13-10-2024 18:14

Just do a 14 day change of mind and find a new network.. simples… 

 

Or use the phone and speak to someone Guide: How to find help & contact O2 which you will need to do anyway to do a 14 day change of mind cancellation..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎13-10-2024 18:43

on ‎13-10-2024 18:43

Welcome to the poop show!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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