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juliawheeler · ‎13-10-2024

Hello,

I upgraded my iphone las t week and unfortunately, I don't like it, its to big, how do i exchange it for a smaller model?

Regards

Julia

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[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

MI5 · ‎14-10-2024

@juliawheeler

Contact O2 via the method you received it.

Guide: How to find help & contact O2

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-10-2024

@juliawheeler

Contact O2 via the method you received it.

Guide: How to find help & contact O2

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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