cancel
Showing results for 
Search instead for 
Did you mean: 

Keeping existing number

Bunnyboy
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My existing contract, Sim only,  has run its course and I am looking for a new phone. I would like to stay with o2 but new contracts are better value than updates. I have been unable to ascertain from the sales department if I can transfer my existing phone number to my new phone when I get it. They can tell me if I am moving to o2 from another Network I can but no-one appears to be able to tell me if I can keep it if I have a new contract with o2

Message 1 of 2
286 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 150398 Posts
  • 641 Topics
  • 28640 Solutions
Registered:

@Bunnyboy 

Yes you can.

You just need to request a number migration to the new account.

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
283 Views