on 04-11-2019 10:03
on 04-11-2019 10:06
If O2 insurance just call customer services on 202
Guide: How to find help & contact O2
on 04-11-2019 10:06
If O2 insurance just call customer services on 202
Guide: How to find help & contact O2
on 06-11-2019 10:26
on 06-11-2019 10:26
Hey @Timobolke87 did you speak to customer services about your broken screen and if so did they get things sorted for you?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 20-04-2020 02:07
20-04-2020 07:11 - edited 20-04-2020 07:12
20-04-2020 07:11 - edited 20-04-2020 07:12
Hi @Dales91x
O2 are running with reduced staff for obvious reasons. If you look at this help guide you will find numerous numbers to call O2. Use any or all. Press any option. People are getting through but it takes time, patience and perseverance.
Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 20-04-2020 07:15
on 20-04-2020 07:15
You can submit a claim form here https://www.o2.co.uk/help/digital-services/o2-insurance