cancel
Showing results for 
Search instead for 
Did you mean: 

IMEI

Kay11
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, my phone has been stolen and I can't locate my IMEI number anywhere on this site. I don't have the box either! How do I find it?

Message 1 of 5
869 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 79: Lord of the Boards
  • 13001 Posts
  • 87 Topics
  • 3341 Solutions
Registered:

@Kay11 

 

You need to contact customer services. 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 5
866 Views
4 REPLIES 4

madasaf1sh
Level 79: Lord of the Boards
  • 13001 Posts
  • 87 Topics
  • 3341 Solutions
Registered:

@Kay11 

 

You need to contact customer services. 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 5
867 Views

Kay11
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks will do!

Message 3 of 5
864 Views

madasaf1sh
Level 79: Lord of the Boards
  • 13001 Posts
  • 87 Topics
  • 3341 Solutions
Registered:

No worries

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 5
863 Views

Cleoriff
  • 133507 Posts
  • 843 Topics
  • 7624 Solutions
Registered:

@Kay11 
have you reported it via the Lost and Stolen route?

It's imperative you do this within 24 hrs, allowing O2 to block the phone and sim. If you don't contact O2, you will be liable for any costs incurred if it's being used by the person who stole it.

Guide: Lost or Stolen O2 Device? - How to Report it 

 

Veritas Numquam Perit

Girl in a jacket
Message 5 of 5
852 Views