I phone 16
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on 21-10-2024 15:31
Haven’t got my new phone it got sent back to o2 and haven’t heard anything back from o2 yet
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on 21-10-2024 15:34
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you
See links below
Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255
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21-10-2024 15:35 - edited 21-10-2024 15:35
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21-10-2024 15:35 - edited 21-10-2024 15:35
Hi @Robert14
Have you contacted customer services about the return?
Here are a list of contact numbers including social media if that is OK with you. Apparently social media are quite good. Keep in contact to ask about the phone.
Guide: How to find help & contact O2
HAPPINESS IS BEE SHAPED

