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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

eSIM bar code

Hello, I would like to request for my an eSIM bar code. How do I go about it? Thanks

Resolved! New sim

Hi how can I get a new sim sent out

Upgrading Switch Up

Hello, I have been on my O2 account looking to upgrade to the iPhone 15 Pro Max. However, my account says that I have the O2 switch up which will let me swap my current phone for a new one. It also says "It doesn't matter how long you've got left on ...

Resolved! No cellular network

Hi.I chose new device plan. And I don't have now access to my O2 network on my phone.

Resolved! LOST MY SIM

How can I get a replacement

Resolved! Bolt on

How to cancel it

tariff

i want the 10 pound package

Broken contract phone

My contract phone is broken and I'm not sure if I have insurance

Resolved! Cancel Disney plus subscription

Plz can I cancel my Disney plus subscription

Resolved! Live chat

I used that service before, it was very handy and the support team was much more useful than all the poor guides are on the O2 website. What happened to that service? How do I request a live chat? Are people not paid enough to support their customers...

O2

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