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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Pak code and end contract

Please help me end my contract as I am not able to make £30paymnets each month or drop my monthly payments to another package, please help.

Resolved! O2 switch up

So I have o2 switch up? It says I do on upgrade options but won’t let me click it as an option

Resolved! cancel contract

i want to cancel my contract

Resolved! Autistic Help and Disability Rights in UK

I am autistic and dyslexic, and I find o2 AI Blot impossible to work with. I need a human person to talk to, not a BLOT that does not answer my question. UK Banking solution makes it easy for disabled autistic people to speak to humans. Going round a...

Resolved! Leave o2

I would like to leave O2

Resolved! Wrong data being shown, not what is in the contract.

Good afternoon, Not a good start off of o2, I was basically forced to get a sim only contract when I was sorting out my virgin media contract, well I haven't even received my sim and there are already problems. 1st. The app was down, wouldn't let me ...

Airpod voucher offer

Hi, recently purchased an apple watch and I still did not receive the voucher for the Airpod (you essentially could get a pair of airpod for 1£ alongside your purchase).is there anyone who faced the same issue? According to the t&c you are supposed t...

Unable to see my order- locked account

I ordered a iPhone 15 today and I had a email confirmation and money taken. Then I received a text saying for me to press a link to see the progress. So I pressed it where then I had to answer the last 4 digits of my bank and my postcode. For some re...

Mastercard

Hi I just want to access the card I wa shiver with my number I can’t remember what the app is called

Resolved! Travel bolt on

I’ve just landed in turkey so I need to buy a bolt on if so where do I get it as I can’t find it on app

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