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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Data roaming New Zealand

Hi I have the travel package on my mobile does this mean I won't get charged for roaming; in New Zealand

Cancel sim

I am travelling to Asia and will no longer need my current sim plan. How do I cancel this

I need to no what to do with this account as Thomas Tabberer passed away

I need to no what I can do with this account as Thomas Tabberer passed away

Device order not changed status in 2 weeks

I pre-ordered a Pixel 9 Pro back when it was on promotion, as did my partner, My order has not changed status in 2 weeks while his device is being delivered today, I have tried for 2 days to get in contact with O2 through the "start a conversation" b...

NC1SA0817

Good morning I have received an email and text saying that a voucher no NC1SA0817 expires on the 1st October.I have no idea what this is so please can you explain.Thank youGraham Jones

NCBUYOUTxxxx

I keep getting emails apparently from O2 saying my NCBUYOUTxxxx (four digits) will expire on 26th September.I have also had two telephone calls to the effect that due to the Virgin Media tie-up, my SIM card will expire and I have to do something abou...

Resolved! Data roaming New Zealand

Hi I'm travelling to New Zealand in October and have the O2 Travel for free already in my package Does this mean I won't get charged for data roaming whilst I'm away?

Resolved! PAC code

I need to give O2 my PAC code

Being charged for old phone through switch up.

Hi.I'm being charged for my returned phone that I swapped through switch up.They have confirmation and I have a reference number to confirm they have received the phone back.It was sorted out the first month and now it's back to being charged.I have ...

complaint

Hello!someone is blocking my phone and stealing my top-up and internet. Please explain and help.regardsdariusz granica

O2

Forum Posts

FAQs: My O2

Resolved! Data roaming New Zealand

Cancel sim

I need to no what to do with this account as Thomas Tabberer passed away

Device order not changed status in 2 weeks

NC1SA0817

NCBUYOUTxxxx

Resolved! Data roaming New Zealand

Resolved! PAC code

Being charged for old phone through switch up.

complaint

Request for PAC Code

Message to unused number

How to cancel account for single

PAC request

PAC Code for single number on multi number account...