My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 2132 Views
  • 1 replies
  • 1 kudos

Resolved! Claim free Pixel Buds A Series

Purchased new pixel 6 - how do you claim the free Pixel Buds A Series? I can't see it any emails?

Resolved! My order

Hi I am waiting on a order the order number is ms-319456841

Martin15 by Level 1: Joiner
  • 94 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Extra

Hey guys I'm a new customer and everytime I try to redeem my extra, it doesn't let me and comes up with error 500 which is an internal server error can someone help?

Ty11 by Level 1: Joiner
  • 128 Views
  • 1 replies
  • 0 kudos

Resolved! log on details

cannot logon to my o2

Resolved! My bill

Helloim afraid I have difficulty in paying my billi owe £100.10 but I can’t pay it until my benefits goes into my account which is on the 8thJancan you help please?

Resolved! Living 02

Good morning I am planning to live 02 because where i work there is no network in 02 over there what is the change is for me pay why living thank you

Wigan by Level 1: Joiner
  • 67 Views
  • 1 replies
  • 0 kudos

Resolved! I need help changing my payment date.

Every time I try to click change my payment date for my contract it takes me to the exact same sight and keeps asking me to log in. After I log in it’ll take me to what I need so I go through it all again and it just repeats and keeps doing the same ...

Resolved! refunds

how do I cancel my contract and get a refund? (I'm new to o2 and my phone just came however i want to return it as i don't want it anymore)

REFUNDS by Level 1: Joiner
  • 102 Views
  • 2 replies
  • 0 kudos

Resolved! retrieving a confirmation email

I was given a new email address by o2 while I was updating my login. I successfully accessed my account, and a confirmation email was sent to this new email address. I need to read the confirmation email - but how can I access it?

larch654 by Level 1: Joiner
  • 88 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Bills

Please how do I download a copy of my phone bills 

Bee_123 by Level 1: Joiner
  • 76 Views
  • 1 replies
  • 0 kudos