Solved: I can't access My02 after porting my old mobile nu...

Alan9 · ‎01-11-2021

I can no longer log in to My02 since I ported my number from my old provider so can't check my usage or payments etc. And when you look up the help advice it tells you to log into My02. Duh....going round in circles. Can anyone suggest a way round this?

MI5 · ‎01-11-2021

@Alan9

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-11-2021

@Alan9

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

I can't access My02 after porting my old mobile number

Cancel my O2

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Phone upgrade

My contract **********

Databank