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I am owed a credit

Edmikeblue
Level 1: Joiner
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on ‎24-10-2024 10:51 - last edited on ‎25-10-2024 13:59 by Community Manager

on ‎24-10-2024 10:51 - last edited on ‎25-10-2024 13:59 by Community Manager

I am owed a credit of £29.98 on phone number (REMOVED) which I want paid in to my bank account. 

it has never been activated so you can’t do the normal things. This has all been cleared yesterday. I don’t want a credit for something else. Just my money back please. 

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MI5
Level 94: Supreme
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on ‎25-10-2024 14:32

on ‎25-10-2024 14:32

@Edmikeblue 

You can request a refund through your MyO2 or 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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