I am out of contract and want to change my tariff

[jmit]

I have received a text saying I am out of my minimum contract term and I can change my tariff.  The options provided to change do not meet my needs.  How can I find better options without switching to another provider. 

Jane M

[jonsie]

Use USwitch

Our best O2 SIM only deals in October 2023 - Uswitch

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at the cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

[Oxonian]

@jmit 

I am sure that the staff at your local O2 retail store would be happy to discuss your needs :-

Store locator | O2 UK | Find Your Nearest O2 Store

Always a good idea to call off-peak rather than on a busy Saturday afternoon. 

[MI5]

I'm sure store staff won't get anywhere near the prices offered by USwitch as posted by @jonsie 

[Oxonian]

@MI5 

I am sure that you are correct, but some individuals like personal service and the range of tariffs explaining to them. A visit to an O2 retail store is worth considering, and plenty of subscribers must value the instore experience otherwise the stores would not exist in such large numbers.    

[MI5]

They usually just want the cheapest, regardless.