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I am a O2 customer and my mobile was stolen and it is lost. URGENT

Orlando
Level 1: Joiner
  • 1 Posts
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Registered:

Hi. I need help to replace my SIM card.

I am an UK resident on holiday in Rio de Janeiro Brazil. My phone was stolen and I need to replace my O2 SIM to my new phone and obviously stop the old SIM card being used by criminals.

Please get in touch.

My uk number is (REMOVED)

My email is (REMOVED)

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madasaf1sh
Level 79: Lord of the Boards
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Registered:

@Orlando 

 

This is NOT customer services or live chat, but thanks for providing your phone number on a public forum, where YOU are liable for any scams or spam that you get involved in.. 

 

No one from o2 will contact you from here and putting URGENT means SFA.

 

**POST FLAGGED***


All the details on how to report it stolen are in this guide Guide: Lost or Stolen O2 Device? - How to Report it 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Bambino
Level 86: Prestigious
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Registered:

@Orlando To add, once reported as stolen, a new sim will only be sent to your UK registered address. O2 will not send it to you in Brazil.

ALSO FLAGGED

I DO NOT WORK FOR O2



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Enlli
Level 70: Enigma
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Registered:

You do realise that any replacement SIM will be sent to your registered UK address?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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