How to get paper billing

[MN909]

How can I change / reset the billing prefernces so I get a paper bill posted each month? I need the original document not a print out of the pdf. Pls give details to navigate to to the actual page where it can be set. Thanks

[MI5 · Accepted solution]

@MN909 

You need to call O2 and request it.

There is an additional monthly charge for paper bills.

give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302

Guide: How to find help & contact O2 

[madasaf1sh]

@MN909 

You need to call o2 on 0344 809 0202 or 202 from your o2 phone, and you will also need to pay the monthly fee for paper bills think its around £2.50 per month

[MI5]

Summary bill is £2.00

Itemised bill is £2.50

https://www.o2.co.uk/access-for-all/understanding-your-bill