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How to change the phone number linked with my account

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Asdf123
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on ‎16-04-2022 20:55

on ‎16-04-2022 20:55

Somehow my account has an old phone number linked to it and I want to change it to the current one which is also with O2.

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MI5
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on ‎16-04-2022 21:00

on ‎16-04-2022 21:00

@Asdf123 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152059 Posts
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Registered:

on ‎16-04-2022 21:00

on ‎16-04-2022 21:00

@Asdf123 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Asdf123
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on ‎16-04-2022 21:06

on ‎16-04-2022 21:06

Thank you, I did try but the are not online atm. Do they have an online chat version that I can use?

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MI5
Level 94: Supreme
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on ‎16-04-2022 21:20

on ‎16-04-2022 21:20

@Asdf123 

It's a bank holiday weekend so opening times are limited.

Try tomorrow from 10.00am.

https://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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