If you have exceeded the time allowed out of the UK you must return to have your services reset under normal circumstances. However, O2 may make an exception due to the current situation so try to contact them via Skype.
Details in link Guide: Coronavirus Community Help and Support
Hey @Giorgio1 just checking on you. Did you manage to sort out your roaming or are you still having trouble?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
Track usage, upgrade and get support with the My O2 appDownload My O2