cancel
Showing results for 
Search instead for 
Did you mean: 

How to activate roaming

Giorgio1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
02 has stopped my roaming without me asking them too. I am currently out of the country (but in Europe) and cannot call their services to activate my roaming again. What can I do to activate my roaming again?
Message 1 of 3
151 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 121823 Posts
  • 607 Topics
  • 18763 Solutions
Registered:

@Giorgio1 

If you have exceeded the time allowed out of the UK you must return to have your services reset under normal circumstances. However, O2 may make an exception due to the current situation so try to contact them via Skype.

Details in link Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
147 Views

LukasB
Former Staff
  • 1778 Posts
  • 177 Topics
  • 4 Solutions
Registered:

Hey @Giorgio1 just checking on you. Did you manage to sort out your roaming or are you still having trouble?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
119 Views