Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I have paid my bills to 02 even earlier this month but since yesterday I can’t make calls from my phone because it says it’s been suspended. I need to speak to the team because this is urgent. I have a vulnerable parent that’s at home, I need to call...
I have a contract with O2 and would like to have an additional number which we'll use as a crisis number for local residents as I'd rather that my own personal mobile wasn't displayed on a flyer. I then only need this number to be forwarded to my mob...
Hello! Can someone help me. I’ve been trying to contact o2 but no one answers anything.I used to have a monthly contract of 75gb a month, and today I see that I have run out of data and I saw that I only had 25gb and it has ran out in 6 days!! I know...
I have an adverse rating on my credit file stating I have missed payments to 02. I have not taken out the contract in question. I have an account number but no phone so whenever I tries to speak to 02 they refused to speak to em as I couldn’t confirm...
Due to the agreement with Carphone Warehouse ending, I have been texted a voucher code offering money off a new phone with an upgrade, but when I attempt to use this in My O2 it tells me the code is not valid. I can't seem to find a way to contact an...
hi there, i just recieved a message from O2UK saying that their agreement with carephone warehouse has ended and that i can upgrade my device. it also mentions O2 will then pay off the rest of the remaining contract early. i just wanted to check if t...
So far I have 2 phones on contract, one of them is available for upgrade however I want to keep that phone and number but want to add another phone and number how do so do this if possible. Thanks
Any idea why I am suddenly getting 'mms not supported by network' message. I don't have a new phone nor have I changed my contract etc
Hi all,Perhaps a strange question. I was trying to do an upgrade through myO2 (iphone8). It seemed to be intermitently unable to connect (tried mobile and wifi) but i managed to get through to pay. I then realised i needed to update my username/email...
Hi I cancelled my number because I moved out of the country and I was gonna get my termination bill in a couple weeks from then. What happened was - My number was cancelled before I got the bill and now I can't get access to MyO2 to see and pay the b...
