How much is the charge for your phone to be reconnected thankyou

[1991LMbakk]

😁

[Bambino · Accepted solution]

@1991LMbakk You would have to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers in the link below.

Guide: Coronavirus Community Help and Support 

[MI5]

@1991LMbakk 

The re-connection fee is £15. You will, however, have to settle any outstanding bill also before O2 will reconnect you

[madasaf1sh]

@1991LMbakk 

Just to add a couple of points:

This is all based on whether o2 will allow you to reconnect: 

You will need to setup a Direct Debit to make all future payments

You will also need to not have been disconnected before 

You will also not be able to upgrade for upto 6 months following the date of reconnection.