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eromvo · ‎21-12-2021

I am abroad and received a text that will be charged after 25G use of data, where I have both o2 travel bolt and the VOLT travel bolt applied, it seems unfair and what's the point of getting extra bolts if you still getting charged!

MI5 · ‎21-12-2021

@eromvo

It's in the T&C's now since Brexit.

https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-12-2021

@eromvo

It's in the T&C's now since Brexit.

https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎21-12-2021

Consider it a Brexit Benefit, @eromvo 😬

Links to O2 Social Media Team here

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Getting charged for data roaming regardless with O2 Travel bolt and VOLT travel bolt applied. WHY?

Trying to change preferred contact number in My O2

Hi

Leaving O2

£10 Rolling plan and using my phone abroad.

I want to leave