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Data roaming zone 3 bolt on

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Sophie32
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‎19-03-2024 09:41 - edited ‎19-03-2024 09:43

‎19-03-2024 09:41 - edited ‎19-03-2024 09:43

Can someone help me please? I am very confused.

 

I applied for a data roaming zone 3 bolt on yesterday. It is £65 for 1GB and it is activated now. This is for a trip to zone 3 country starting on 22 March.

My billing period is 23rd of the month to 23rd of the month. 

Will the data roaming zone 3 bolt on expire on 23 March and will I then need to pay another £65 for 23 March to 23 April, so I will have paid £130 in total?

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MI5
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on ‎19-03-2024 09:54

on ‎19-03-2024 09:54

@Sophie32 

No, it won't start until you use it when abroad.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎19-03-2024 09:54

on ‎19-03-2024 09:54

@Sophie32 

No, it won't start until you use it when abroad.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Sophie32
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on ‎19-03-2024 10:04

on ‎19-03-2024 10:04

Thank you.

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MI5
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on ‎19-03-2024 10:51

on ‎19-03-2024 10:51

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Spidergirl25125
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on ‎13-09-2024 07:40

on ‎13-09-2024 07:40

I bought data roaming zone 3    12/09/2024.

It provides 100MB for £26.00, but BEWARE! - mine is valid for my billing period which is 23 Aug to 23 Sept - luckily I return home 21 Sept, but I could have been caught out!

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