Get it sorted 02

[SDL]

I can see others are having the same problem as me logging into the 02 app so it appears to be your systems at fault.

[jonsie]


To:​
You
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Sat 09/12/2023 12:28
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

[Cleoriff]

@SDL 

You are correct.  O2 produced an update for My O2 which caused problems.

See if you are able to login to MyO2 using any browser at  https://accounts.o2.co.uk/signin

If browser login works, uninstall the app from your phone, reboot and reinstall,  to see if that helps. Although I doubt it will until the update is corrected.

Contact O2 by calling 202 or 0344 809 0202 (Contract)  4445 or 0344 809 0222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).