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HawkWind · ‎22-12-2021

I have tried to activate my Disney+ 3 months free extra but I keep get taken to an error 404 page. The extra shows up in My O2 but when I click to activate the extra it takes me to this error page. Is there a solution to this problem as there is a time limit before the offer expires?

MI5 · ‎22-12-2021

@HawkWind

The forum is full of this today so obviously an issue that O2 need to sort out.
I'd suggest you all report it on social media.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-12-2021

@HawkWind

The forum is full of this today so obviously an issue that O2 need to sort out.
I'd suggest you all report it on social media.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Michelle2411 · ‎22-12-2021

Hi I reported it using facebook and was advised to keep trying as it’s been a popular offer.

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